{"id":8441,"date":"2024-01-24T06:11:27","date_gmt":"2024-01-24T06:11:27","guid":{"rendered":"https:\/\/www.smscountry.com\/blog\/?p=8441"},"modified":"2024-09-04T07:16:37","modified_gmt":"2024-09-04T07:16:37","slug":"outpatient-care","status":"publish","type":"post","link":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/","title":{"rendered":"7 Ways to Supercharge Your Outpatient Care With SMS"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">You run a busy healthcare facility or practice. Hundreds of patients need your care and attention.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">However, you have limited time, resources, and staff.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">How do you keep up with the demand even after they leave your facility?<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">How do you communicate with them effectively without overwhelming them or yourself?<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">We&#8217;ll share 7 proven ways to use SMS to supercharge your outpatient care.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">By the end of this article, you&#8217;ll have a clear idea of how to leverage SMS to improve your patient care and experience.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Let&#8217;s get into it.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>SMSCountry is the best bulk SMS service to delight your patients.\u00a0<a href=\"https:\/\/www.smscountry.com\/\">Learn more about our SMS services<\/a>. Get started or <a href=\"https:\/\/www.smscountry.com\/form-demo\">schedule a demo<\/a>.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Importance of providing good care to out-of-office patients<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Let&#8217;s, for a moment, wear the shoes of your patient. They have been diagnosed with a terminal illness.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Now, they have two options:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Stay in the hospital and get subjected to invasive tests, painful treatments, and impersonal care.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Go home and get surrounded by loved ones, a familiar environment, and supported by a dedicated team of health care providers.&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">Which option would they likely choose?<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In today\u2019s world, most patients would prefer the second option. So, developing effective strategies for outpatients has never been more crucial.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Outpatients (or out-of-office patients) are also referred to as ambulatory patients. They&#8217;re those who receive medical care outside of the typical hospital or clinic setting.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Of course, with the Mayo Clinic reporting a <\/span><a href=\"https:\/\/www.mckinsey.com\/industries\/healthcare\/our-insights\/from-facility-to-home-how-healthcare-could-shift-by-2025\"><span style=\"font-weight: 400;\">78.9% increase in engagement<\/span><\/a><span style=\"font-weight: 400;\">, outpatient care tends to offer more value.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">However, providing quality care to outpatients is challenging. The number 1 challenge you\u2019ll face is a lack of effective doctor-patient communication.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">As a result, you do not want to miss the next session.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>How can SMS enhance your outpatient care?<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">The stats don\u2019t lie.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">SMS is the most effective way to communicate with your out-of-office patients.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">It helps you:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Remind them of their appointments, medications and test results.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Provide them with health education and tips.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Encourage them to stick to their treatment plans and lifestyle changes.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Monitor their symptoms and progress.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Solicit feedback and satisfaction.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Alert them of any changes or updates in your services.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Save time, money, and resources.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><b>How to use SMS to improve out-of-office patient care?<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">To help out-of-office patients manage their health, you&#8217;ll need effective follow-up.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">However, this can be expensive. That\u2019s where SMS comes in. It is cost-effective and has the highest open rates.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here\u2019s how to improve outpatient care via SMS.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#1. Establish better doctor-patient communication<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/Establish-better-doctor.jpg\" alt=\"How to use SMS to improve out-of-office patient care? | Establish better doctor-patient communication via SMS\" class=\"wp-image-8448\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">Communication builds rapport with patients.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">However, communication can get complex when patients are out of the office. They may get busy, forgetful, or need access to phone calls or emails.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here&#8217;s how SMS can solve communication problems:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>SMS reduces no-shows<\/b><span style=\"font-weight: 400;\">: Send text reminders for appointments, rescheduling, and cancellations. Here\u2019s an example. \u201cReminder: Avinash, your appointment is tomorrow at 10 a.m. Reply YES to confirm, NO to cancel, or CHANGE to reschedule.\u201d<\/span><\/li>\n\n\n\n<li><b>Patients can ask questions<\/b><span style=\"font-weight: 400;\">: SMS can allow you to have a two-way conversation with your patients, where they can ask you questions or share their concerns about their health or treatment. Here\u2019s an example. \u201cTed, do you have any questions or concerns about your health or treatment? Reply to this message, and we\u2019ll respond soon.\u201d<\/span><\/li>\n\n\n\n<li><b>Patients get quick responses through SMS<\/b><span style=\"font-weight: 400;\">: You can also send them links to videos or websites to give them more information. Here\u2019s an example. \u201cCeline, We hope you are doing well. Here\u2019s a video link explaining more about your condition and treatment: https:\/\/example.com\/video.\u201d<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#2. Manage medication easier<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/Manage-medication-easier.jpg\" alt=\"How to use SMS to improve out-of-office patient care? | Manage medication easier via SMS\" class=\"wp-image-8449\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">Many patients struggle with remembering to take their medications on time. Or refilling their prescriptions before they run out.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This can lead to poor health outcomes, complications, and increased costs.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">SMS can help patients avoid these problems by:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Sending SMS reminders for taking medications on time<\/b><span style=\"font-weight: 400;\">: Send automated messages to remind patients to take their medications. For example: \u201cHi, Jason. It\u2019s time to take your blood pressure pill. Take one tablet of lisinopril 10 mg with a glass of water.\u201d<\/span><\/li>\n\n\n\n<li><b>Providing alerts for refilling prescriptions through SMS<\/b><span style=\"font-weight: 400;\">: Patients can avoid running out of medication or worsening their condition. For example, an SMS alert could say: \u201cAisha, 3 days left of your antidepressant medication. Please call 555-1234 to order a refill or visit our website to place an order online.\u201d<\/span><\/li>\n\n\n\n<li><b>Sharing helpful tips and resources through text messages<\/b><span style=\"font-weight: 400;\">: SMS can also give patients valuable tips and resources to help them manage their medication better. For example: &#8220;Hi [First Name], get [Percentage]% off your next [Product\/Service] with code [Code]. Ends on [Date]. Visit [this website] for tips on your [Medication Name]. [Company Name] cares&#8221;<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#3. Provide instructions and follow-up care<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/Provide-instructions.jpg\" alt=\"How to use SMS to improve out-of-office patient care? | Provide instructions and follow-up care via SMS\" class=\"wp-image-8450\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">After a visit, patients must undergo recovery and prevent complications. Hence, they need to schedule another visit or consult with their doctor.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here&#8217;s how SMS makes this easier:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Post-visit instructions and care guidelines<\/b><span style=\"font-weight: 400;\">: You can send information on how to care for a wound, symptoms to watch out for, and how to take medication. Plus, there are links to online resources on how to perform specific actions. For example: \u201cDavid, thank you for visiting us today. Please follow these steps to care for your stitches: {link}. Questions? Please reply to this message or call us at 555-1234.\u201d<\/span><\/li>\n\n\n\n<li><b>SMS reminders on tests or procedures<\/b><span style=\"font-weight: 400;\">:&nbsp; You can remind patients what documents to bring for procedures. For example: \u201cYou have a follow-up appointment tomorrow at 10 am with Dr. Smith. Please bring your blood test results and your insurance card. To confirm, reschedule, or cancel your appointment, please reply YES, NO, or LATER.\u201d<\/span><\/li>\n\n\n\n<li><b>Offering remote consultations through SMS<\/b><span style=\"font-weight: 400;\">: This can be useful for patients with mobility issues. You can provide advice, diagnosis, treatment, or referrals via SMS. Here&#8217;s an example. \u201cHello, this is Dr Smith. I received your photo of your rash. Avoid {substance that caused it}. And apply hydrocortisone cream twice a day. Reply to this message or call me at 555-1234.\u201d<\/span><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>See the&nbsp;<a href=\"https:\/\/www.smscountry.com\/blog\/top-10-bulk-sms-service-providers-in-the-market\/\">top bulk SMS service providers<\/a>&nbsp;to send notifications and updated SMS to your patients. If you provide an online service, app or portal, check out the t<a href=\"https:\/\/www.smscountry.com\/blog\/top-otp-service-providers\/\">op OTP service providers<\/a> to send fast and secure OTPs.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#4. Deliver test results and health updates faster<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/Deliver-test-results.jpg\" alt=\"How to use SMS to improve out-of-office patient care? | Deliver test results and health updates faster via SMS\" class=\"wp-image-8451\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">Do you want to send patients their test results or health updates? Easy-peasy.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Patients don\u2019t have to wait for a phone call or an email. Send the results and updates via SMS when they are available.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This improves patient satisfaction, reduces anxiety, and enables timely action.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here&#8217;s what to do:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Send SMS notifications with test results promptly<\/b><span style=\"font-weight: 400;\">: Include their test results or a link to view them online. Also, include information about what the results mean and what the next steps are. Or who to contact for more details. Here&#8217;s an example. \u201cSandrine, your blood sugar level is 180 mg\/dL, above the normal range. This means you have diabetes. Please call your doctor at 555-1234 to discuss your treatment options.\u201d<\/span><\/li>\n\n\n\n<li><b>Provide health updates and advice through text messages<\/b><span style=\"font-weight: 400;\">: You can also use SMS interactive features like surveys, quizzes, or feedback requests to engage patients and monitor their health status. Here&#8217;s an example. \u201cYou have completed 4 weeks of your chemotherapy. How are you feeling today? Reply with 1 for very good, 2 for good, 3 for fair, 4 for poor, or 5 for very poor.\u201d<\/span><\/li>\n\n\n\n<li><b>Allow patients to request and receive medical reports via SMS<\/b><span style=\"font-weight: 400;\">: Patients can send a text message with a code or a keyword to request their test results or medical reports. Then, receive them via SMS or a link to download them. Here&#8217;s an example. &#8220;Hi Patrick, text \u201cREPORT\u201d to 555-1234 and receive a link to download your medical report.&#8221;<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#5. Promote healthier habits and preventive measures<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/Promote-healthier-habits.jpg\" alt=\"How to use SMS to improve out-of-office patient care? | Promote healthier habits and preventive measures via SMS\" class=\"wp-image-8452\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">You can use SMS to promote healthier habits and preventive measures. It helps patients adopt and maintain a healthy lifestyle.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This way, they can reduce the risk of chronic diseases or complications.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here\u2019s how:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Share SMS tips: <\/b><span style=\"font-weight: 400;\">Send incentives or challenges to encourage patients to stick to their goals and plans. Take for instance: \u201cEating more fruits and vegetables can moderate your blood pressure and cholesterol levels. Try adding one serving of fruit or vegetable to each meal today.\u201d<\/span><\/li>\n\n\n\n<li><b>Offer educational resources: <\/b><span style=\"font-weight: 400;\">&nbsp;Send links to videos, websites, podcasts, or articles with relevant information. Try interactive features like quizzes, games, or polls to test patient knowledge and provide feedback. For example: \u201cSohil, do you know how much alcohol is safe to drink daily? Take this quiz to find out: {Link}\u201d<\/span><\/li>\n\n\n\n<li><b>Send reminders: <\/b><span style=\"font-weight: 400;\">&nbsp;Inform patients of the importance of preventing severe diseases or complications. Use SMS to schedule, confirm, reschedule, or cancel patients\u2019 appointments for these services. For example: \u201cYou are due for a mammogram this month. It\u2019s a screening test to detect breast cancer early and save your life. To schedule your appointment, please reply YES.\u201d<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#6. Ensure patient privacy and security<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/Ensure-patient-privacy.jpg\" alt=\"How to use SMS to improve out-of-office patient care? | Ensure patient privacy and security via SMS\" class=\"wp-image-8453\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">SMS messages can contain sensitive information like test results, diagnoses, prescriptions, or personal details.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">These confidential messages can be intercepted, lost, or stolen.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You must maintain patient confidentiality and trust. And what better way to do this than via SMS?<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Use a secure SMS platform to ensure patient data encryption<\/b><span style=\"font-weight: 400;\">: SMS messages are not secure by default. They can be hacked or intercepted. That\u2019s why <\/span><a href=\"https:\/\/www.smscountry.com\/\"><span style=\"font-weight: 400;\">SMSCountry<\/span><\/a><span style=\"font-weight: 400;\"> encrypts, authenticates, and audits your messages &#8211; to protect your patient data.<\/span><\/li>\n\n\n\n<li><b>Obtain patient consent and follow privacy regulations:<\/b><span style=\"font-weight: 400;\"> You can obtain consent verbally, electronically, or in writing. For example, a consent form could say: \u201cI agree to receive SMS messages from my health care provider. I understand that these messages may contain sensitive information. I can pull-out at any time by replying STOP.\u201d<\/span><\/li>\n\n\n\n<li><b>Educate staff on SMS security practices<\/b><span style=\"font-weight: 400;\">: Staff should follow best practices on using SMSCountry and deleting SMS messages after use. A staff training session could cover topics like: \u201cWhat types of information can and cannot be sent via SMS?\u201d \u201cHow to delete SMS messages after use\u201d, and \u201cHow to report incidents\u201d.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#7. Track for continuous improvement<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/Track-for.jpg\" alt=\"How to use SMS to improve out-of-office patient care? | Track for continuous improvement via SMS\" class=\"wp-image-8454\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">You can&#8217;t improve what you don&#8217;t measure.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">In light of this, you must track the performance of your SMSes.<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Track SMS engagement and patient feedback<\/b><span style=\"font-weight: 400;\">: Did patients interact with SMS messages? Track your open rate. And measure how many patients reply to the SMS messages they receive.<\/span><\/li>\n\n\n\n<li><b>Analyse data for better out-of-office patient care<\/b><span style=\"font-weight: 400;\">: Data analysis shows patterns, trends, correlations, or anomalies in the data that can reveal areas for improvement. For example, a regression analysis could measure how SMS engagement affects patient outcomes.<\/span><\/li>\n\n\n\n<li><b>Request patient feedback to refine your SMS strategies<\/b><span style=\"font-weight: 400;\">: Use surveys, polls, focus groups, interviews, reviews, or testimonials with SMS. Here\u2019s an example. <\/span><span style=\"font-weight: 400;\">\u201cMia, on a scale of 1 to 5, how satisfied are you with using SMS to communicate with us? Please reply with a number between 1 and 5, where 1 represents dissatisfaction, and 5 is satisfaction.\u201d<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">These 7 strategies make SMS robust and reliable. Renowned healthcare providers can attest to this.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Want to do all of these on WhatsApp instead of via SMS?&nbsp;<a href=\"https:\/\/www.telebusocial.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Get our WhatsApp messaging solution Today<\/a>!<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Case studies and success stories<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Many healthcare providers have successfully implemented SMS strategies and campaigns.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Now, their communication has improved. And patients are more engaged and satisfied.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here are examples of healthcare providers using SMS to make a difference in out-of-office patient care.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#1: Actium Health<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"331\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/Actium.png\" alt=\"Actium Health | SMS screenshots from Actium Health\" class=\"wp-image-8455\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">Actium Health is a digital health marketing company. They partner with healthcare providers to boost patient care using innovative methods.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Their main strategy? SMS, of course. They send personalised and timely SMS messages to patients across different service lines.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This includes orthopaedics, cardiology, oncology, and primary care. These SMSes remind your patients of their appointments. They educate them about their conditions and treatments.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">And most importantly, they use SMS to collect patients&#8217; feedback on their experiences.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">And like a lion let loose, Actium Health achieved <\/span><a href=\"https:\/\/actiumhealth.com\/blog\/sms-in-healthcare-best-practices-and-examples\/\"><span style=\"font-weight: 400;\">impressive results<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Patient scheduling increased by 30%<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Scheduled appointments of 400% more than planned (in just two weeks), and<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">50% engagement from patients within 24 hours.<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">Now, that&#8217;s the power of SMS. Another healthcare witness to the power of SMS?<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>#2: Health Catalyst<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Health Catalyst is a data analytics company. They stand as intermediaries between healthcare providers and their patients.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">They help healthcare providers improve the quality and efficiency of care.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">How? Via SMS.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">They use SMS to collect data from patients. These data give them invaluable insights and recommendations.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Health Catalyst also uses SMS to monitor patients&#8217; health status and intervene when needed.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This has helped healthcare providers reduce costs, errors, and complications.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">For example, Health Catalyst helped Allina Health <\/span><a href=\"https:\/\/www.healthcatalyst.com\/success_stories\"><span style=\"font-weight: 400;\">reduce hospital readmissions by 27%<\/span><\/a><span style=\"font-weight: 400;\">. They sent SMS messages to heart failure patients after discharge<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">This helped the patients feel valued and loved. And, of course, it boosted their recovery process.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">You can have your own success stories, too. How? Find out in the next section.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>SMS best practices to help you get the best results<\/b><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"265\" src=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/SMS-Best-practices.jpg\" alt=\"SMS best practices to help you get the best results | text image of a good and bad sms popping out of  two phones respectively. \n\" class=\"wp-image-8457\"\/><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">You know how powerful SMS is in reaching your outpatients.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">But do you know how to use it effectively?<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here are tips to make your SMS campaigns more engaging, conversational and compliant:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Choose a secure and reliable SMS platform:<\/b><span style=\"font-weight: 400;\"> Use <\/span><a href=\"https:\/\/www.smscountry.com\/\"><span style=\"font-weight: 400;\">the most secure SMS platform<\/span><\/a><span style=\"font-weight: 400;\">. They\u2019ll encrypt, authenticate, and audit your messages.<\/span><\/li>\n\n\n\n<li><b>Get patients\u2019 consent by all means: <\/b><span style=\"font-weight: 400;\">They must agree to receive SMS messages. So, let them know their rights and responsibilities, including how to opt-out.<\/span><\/li>\n\n\n\n<li><b>Use clear and concise language:<\/b><span style=\"font-weight: 400;\"> Ditch medical jargon, abbreviations, or acronyms. Use simple and direct sentences that convey your message clearly and politely.<\/span><\/li>\n\n\n\n<li>P<b>ersonalise your messages: <\/b><span style=\"font-weight: 400;\">Address your patients appropriately by their names. Tailor your message to suit their needs. It\u2019ll increase their engagement and response rates.&nbsp;<\/span><\/li>\n\n\n\n<li><b>Provide value and relevance: <\/b><span style=\"font-weight: 400;\">Respect your patient\u2019s preferences and frequency of communication.<\/span><\/li>\n<\/ul>\n\n\n\n<p>Copy, tweak and use SMS messages from our library of <a href=\"https:\/\/www.smscountry.com\/blog\/healthcare-sms-templates\/\">healthcare SMS templates<\/a>.<\/p>\n\n\n\n<p>We created a guide on 8 ways to <a href=\"https:\/\/www.smscountry.com\/blog\/prepare-healthcare-facility-emergencies\/\">prepare your healthcare facility for emergenc<\/a>ies. But in this guide, we&#8217;d give you a quick checklist.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Your ultimate healthcare emergency checklist<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">During a healthcare emergency, you must act quickly and calmly.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Here are vital steps to take at each stage of an emergency.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Stage #1: Before the emergency<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Take these steps before any emergency:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Conduct a facility-based hazard vulnerability analysis (HVA)<\/b><span style=\"font-weight: 400;\">: Identify potential threats and prioritise preparedness actions.<\/span><\/li>\n\n\n\n<li><b>Develop an emergency operations plan (EOP)<\/b><span style=\"font-weight: 400;\">: It should cover all aspects of the emergency response, including incident command, communication, continuity of essential services, shelter-in-place and evacuation, surge capacity, resource management, and recovery.<\/span><\/li>\n\n\n\n<li><b>Establish a multidisciplinary emergency management committee: <\/b><span style=\"font-weight: 400;\">They&#8217;ll help oversee the implementation and evaluation of the EOP.<\/span><\/li>\n\n\n\n<li><b>Assign roles and responsibilities to staff members<\/b><span style=\"font-weight: 400;\">: Train them on the EOP and their specific tasks.<\/span><\/li>\n\n\n\n<li><b>Keep adequate supplies and equipment for emergency response<\/b><span style=\"font-weight: 400;\">: Equipment such as personal protective equipment (PPE), medications, oxygen, generators, water, and food.<\/span><\/li>\n\n\n\n<li><b>Establish communication channels with stakeholders<\/b><span style=\"font-weight: 400;\">: Establish communication channels with internal and external stakeholders like local authorities, other healthcare facilities, and media.<\/span><\/li>\n\n\n\n<li><b>Conduct regular drills and exercises:<\/b><span style=\"font-weight: 400;\"> This enables you to test and improve the EOP and staff readiness.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Stage #2: During the emergency<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Ensure to apply these best practices during any hospital emergency:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Activate <\/span><span style=\"font-weight: 400;\">the EOP and the incident command system (ICS) immediately.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Identify the primary and secondary sites for ICS operations. And ensure they\u2019re functional and secure.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Communicate clearly and frequently with staff, patients, families, and external partners. Relay information about the situation and the actions taken.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Manage patients according to their severity and needs.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Provide essential care for staff and patients. This can include hydration, nutrition, hygiene, and psychosocial support.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Monitor and document the status of patients, staff, resources, and facilities.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Adjust to changing demands and challenges as the emergency evolves.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Stage #3: After the emergency<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">After the emergency, do this:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Deactivate the EOP and the ICS when the situation is under control.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Restore normal operations as soon as possible.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Conduct a debriefing session with staff and stakeholders. There, review the emergency response and identify strengths and weaknesses.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Provide feedback and recognition to staff for their performance and contribution.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Address any physical or mental health issues caused by the emergency. Do this for both staff and patients.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Evaluate the EOP. Update it based on lessons learned from the emergency.<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">This is your ultimate healthcare emergency checklist. Keep it handy and review it regularly.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Remember, adequate preparation makes a difference in a crisis.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Use SMSCountry to communicate faster and better<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">SMS makes providing quality care for your outpatients possible and more innovative.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">SMS is fast, convenient, affordable, and secure. It&#8217;s the perfect tool for your outpatient care.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">But, to supercharge your outpatient care, you\u2019ll need a reliable and trusted SMS partner.<\/span><\/p>\n\n\n\n<p><a href=\"https:\/\/www.smscountry.com\/\"><span style=\"font-weight: 400;\">SMSCountry<\/span><\/a><span style=\"font-weight: 400;\"> is the leading provider of SMS solutions for healthcare businesses.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">With SMScountry, you can improve your appointment scheduling, reminders, feedback, surveys, health tips, and follow-ups. Enjoy flexible plans, easy integration, and dedicated support.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Don&#8217;t wait any longer. Sign up for free now or <\/span><a href=\"https:\/\/www.smscountry.com\/form-demo\"><span style=\"font-weight: 400;\">request a demo<\/span><\/a><span style=\"font-weight: 400;\"> to start and see for yourself.\u00a0<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Our team is waiting to serve you.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>FAQs<\/b><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><b>How can I start using SMS for my outpatient care?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Here\u2019s how to start using SMS for your outpatient care:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Choose a versatile, reliable, and secure <\/span><a href=\"https:\/\/www.smscountry.com\/\"><span style=\"font-weight: 400;\">SMS service provider<\/span><\/a><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Obtain consent from your patients to communicate with them via SMS<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Set up your SMS campaigns and templates<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Monitor and measure the results of your SMS campaigns. Then, make adjustments as needed.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>What is SMS, and how can it improve outpatient care?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">SMS stands for Short Message Service. It\u2019s a text messaging service that allows users to send and receive short-form messages via mobile devices. SMS is convenient and cost-effective, especially when using <\/span><a href=\"https:\/\/www.smscountry.com\/\"><span style=\"font-weight: 400;\">a renowned bulk SMS service<\/span><\/a><span style=\"font-weight: 400;\">. Healthcare providers can also send multiple personalised SMSes to many patients at once.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>How can I use SMS to send appointment reminders to my patients?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">SMS service providers allow you to schedule and automate your text messages. You can also customise the content and frequency of the messages. You can include the appointment&#8217;s date, time, location, and purpose. You can also ask your patients to confirm or reschedule their appointments via SMS.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>How can I use SMS to follow up on my patient\u2019s health status?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">You can use SMS to follow up on your patient\u2019s health status. Simply send them periodic SMS messages. Ask them about their symptoms, medication adherence, satisfaction, and feedback. You can also use SMS to monitor their vital signs. Like blood pressure, glucose level, or weight, by asking them to send you their readings via text. You can then use this data to track their progress and regulate their treatment plan accordingly.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>How can I use SMS to provide health education and support to my patients?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">You can send an SMS containing relevant information about their condition, treatment, prevention, and self-care. You can also use SMS to motivate and encourage your patients. Send them positive affirmations, tips, or reminders.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>What are the benefits of using SMS for outpatient care?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Using SMS offers multiple benefits for outpatient care, including:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Improved patient engagement and satisfaction<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Reduced no-shows and cancellations<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Improved patient outcomes and quality of care<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Reduced costs and workload via automated and streamlined SMS processes and<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Increased accessibility and reach as SMS is widely used.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>What are the challenges of using SMS for outpatient care?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">The challenges of using SMS for outpatient care include:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Ensuring patient privacy and security compliance with <a href=\"https:\/\/www.smscountry.com\/blog\/hipaa-hitech-compliance-sms\/\">relevant laws and regulations like HIPAA.<\/a><\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Obtaining patient consent and preference. At the same time, allow them to opt in or opt-out.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Managing patient expectations and boundaries. Like setting clear rules and guidelines for using SMS. And deciding the messages&#8217; frequency, timing, content, and response time.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Evaluating the effectiveness and impact of using SMS<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>What are the best practices for using SMS for outpatient care?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Here are 5 best practices for using SMS for outpatient care:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Be prompt and attentive to patients\u2019 needs<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Use simple language that is uncomplicated and easy to understand.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Use short messages that convey the main point or action<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Use appropriate tone and style that match the purpose of the message<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Personalise your SMS. Always address the patient by name and reflect their specific needs and preferences<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Use feedback and confirmation that acknowledge the patient&#8217;s response. Also, provide confirmation and clarification.<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>What are some examples of SMS messages for outpatient care?<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Some examples of SMS messages for outpatient care are:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Appointment reminder<\/b><span style=\"font-weight: 400;\">: \u201cHi John, this is Dr. Smith from ABC Clinic. Just a gentle reminder that you have an appointment with me tomorrow at 10 am. Kindly reply YES to confirm or NO to reschedule.\u201d<\/span><\/li>\n\n\n\n<li><b>Health status follow-up<\/b><span style=\"font-weight: 400;\">: \u201cHi John, this is Dr. Smith from ABC Clinic. How are you feeling today? Please reply with a number from 1 (very bad) to 10 (very good).\u201d<\/span><\/li>\n\n\n\n<li><b>Health education<\/b><span style=\"font-weight: 400;\">: \u201cHi John, this is Dr. Smith from ABC Clinic. Here is a tip for managing diabetes: Check your blood sugar level before each meal and two hours after. Aim for 80-130 mg\/dL before meals and less than 180 mg\/dL after meals.\u201d<\/span><\/li>\n\n\n\n<li><b>Health support<\/b><span style=\"font-weight: 400;\">: \u201cHi John, this is Dr. Smith from ABC Clinic. You are doing great with your diabetes management! Keep up the good work! Remember, I am here to help you with any questions or concerns.\u201d<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You run a busy healthcare facility or practice. Hundreds of patients need your care and attention. However, you have limited time, resources, and staff. How do you keep up with the demand even after they leave your facility? How do you communicate with them effectively without overwhelming them or yourself? We&#8217;ll share 7 proven ways<\/p>\n","protected":false},"author":16,"featured_media":8459,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108,335,3],"tags":[],"class_list":{"0":"post-8441","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-sms-templates","8":"category-guides-and-tutorials","9":"category-marketing-sms"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 Proven Ways To Supercharge Your Outpatient Care With SMS<\/title>\n<meta name=\"description\" content=\"Need to improve communication with your outpatients? Discover 7 ways to supercharge your outpatient care with SMS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 Proven Ways To Supercharge Your Outpatient Care With SMS\" \/>\n<meta property=\"og:description\" content=\"Need to improve communication with your outpatients? Discover 7 ways to supercharge your outpatient care with SMS.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-24T06:11:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-04T07:16:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"264\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Prince Dike\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Prince Dike\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"18 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/\"},\"author\":{\"name\":\"Prince Dike\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/#\/schema\/person\/dd49d901e835d5d643a686275112090f\"},\"headline\":\"7 Ways to Supercharge Your Outpatient Care With SMS\",\"datePublished\":\"2024-01-24T06:11:27+00:00\",\"dateModified\":\"2024-09-04T07:16:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/\"},\"wordCount\":3542,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png\",\"articleSection\":[\"Free SMS Templates\",\"How to use SMS\",\"Marketing with SMS\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/\",\"url\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/\",\"name\":\"7 Proven Ways To Supercharge Your Outpatient Care With SMS\",\"isPartOf\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png\",\"datePublished\":\"2024-01-24T06:11:27+00:00\",\"dateModified\":\"2024-09-04T07:16:37+00:00\",\"description\":\"Need to improve communication with your outpatients? Discover 7 ways to supercharge your outpatient care with SMS.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#primaryimage\",\"url\":\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png\",\"contentUrl\":\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png\",\"width\":512,\"height\":264},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.smscountry.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"7 Ways to Supercharge Your Outpatient Care With SMS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/#website\",\"url\":\"https:\/\/www.smscountry.com\/blog\/\",\"name\":\"\",\"description\":\"Also Read:\",\"publisher\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.smscountry.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/#organization\",\"name\":\"smscountry\",\"url\":\"https:\/\/www.smscountry.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2022\/09\/SMSCountry-Logo.png\",\"contentUrl\":\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2022\/09\/SMSCountry-Logo.png\",\"width\":729,\"height\":299,\"caption\":\"smscountry\"},\"image\":{\"@id\":\"https:\/\/www.smscountry.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/#\/schema\/person\/dd49d901e835d5d643a686275112090f\",\"name\":\"Prince Dike\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.smscountry.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2023\/02\/284186583_4835475646580187_7920157284755977217_n-96x96.jpg\",\"contentUrl\":\"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2023\/02\/284186583_4835475646580187_7920157284755977217_n-96x96.jpg\",\"caption\":\"Prince Dike\"},\"description\":\"Prince is a tech and template maven. He loves to analyze different technologies (web3, AI and software tools). Prince uses his experience, research and expert outreach to create tech product guides, templates, checklist to make work faster for you.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/prince-dike?lipi=urnlipaged_flagship3_profile_view_base_contact_detailsQh0rfaLoTi6Lp7yXzDQJQ\"],\"url\":\"https:\/\/www.smscountry.com\/blog\/author\/prince\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"7 Proven Ways To Supercharge Your Outpatient Care With SMS","description":"Need to improve communication with your outpatients? Discover 7 ways to supercharge your outpatient care with SMS.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/","og_locale":"en_US","og_type":"article","og_title":"7 Proven Ways To Supercharge Your Outpatient Care With SMS","og_description":"Need to improve communication with your outpatients? Discover 7 ways to supercharge your outpatient care with SMS.","og_url":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/","article_published_time":"2024-01-24T06:11:27+00:00","article_modified_time":"2024-09-04T07:16:37+00:00","og_image":[{"width":512,"height":264,"url":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png","type":"image\/png"}],"author":"Prince Dike","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Prince Dike","Est. reading time":"18 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#article","isPartOf":{"@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/"},"author":{"name":"Prince Dike","@id":"https:\/\/www.smscountry.com\/blog\/#\/schema\/person\/dd49d901e835d5d643a686275112090f"},"headline":"7 Ways to Supercharge Your Outpatient Care With SMS","datePublished":"2024-01-24T06:11:27+00:00","dateModified":"2024-09-04T07:16:37+00:00","mainEntityOfPage":{"@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/"},"wordCount":3542,"commentCount":0,"publisher":{"@id":"https:\/\/www.smscountry.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#primaryimage"},"thumbnailUrl":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png","articleSection":["Free SMS Templates","How to use SMS","Marketing with SMS"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.smscountry.com\/blog\/outpatient-care\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/","url":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/","name":"7 Proven Ways To Supercharge Your Outpatient Care With SMS","isPartOf":{"@id":"https:\/\/www.smscountry.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#primaryimage"},"image":{"@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#primaryimage"},"thumbnailUrl":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png","datePublished":"2024-01-24T06:11:27+00:00","dateModified":"2024-09-04T07:16:37+00:00","description":"Need to improve communication with your outpatients? Discover 7 ways to supercharge your outpatient care with SMS.","breadcrumb":{"@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.smscountry.com\/blog\/outpatient-care\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#primaryimage","url":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png","contentUrl":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2024\/01\/7-Ways-to-Supercharge-Your-Outpatient-Care-With-SMS.png","width":512,"height":264},{"@type":"BreadcrumbList","@id":"https:\/\/www.smscountry.com\/blog\/outpatient-care\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.smscountry.com\/blog\/"},{"@type":"ListItem","position":2,"name":"7 Ways to Supercharge Your Outpatient Care With SMS"}]},{"@type":"WebSite","@id":"https:\/\/www.smscountry.com\/blog\/#website","url":"https:\/\/www.smscountry.com\/blog\/","name":"","description":"Also Read:","publisher":{"@id":"https:\/\/www.smscountry.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.smscountry.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.smscountry.com\/blog\/#organization","name":"smscountry","url":"https:\/\/www.smscountry.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.smscountry.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2022\/09\/SMSCountry-Logo.png","contentUrl":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2022\/09\/SMSCountry-Logo.png","width":729,"height":299,"caption":"smscountry"},"image":{"@id":"https:\/\/www.smscountry.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.smscountry.com\/blog\/#\/schema\/person\/dd49d901e835d5d643a686275112090f","name":"Prince Dike","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.smscountry.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2023\/02\/284186583_4835475646580187_7920157284755977217_n-96x96.jpg","contentUrl":"https:\/\/www.smscountry.com\/blog\/wp-content\/uploads\/2023\/02\/284186583_4835475646580187_7920157284755977217_n-96x96.jpg","caption":"Prince Dike"},"description":"Prince is a tech and template maven. He loves to analyze different technologies (web3, AI and software tools). Prince uses his experience, research and expert outreach to create tech product guides, templates, checklist to make work faster for you.","sameAs":["https:\/\/www.linkedin.com\/in\/prince-dike?lipi=urnlipaged_flagship3_profile_view_base_contact_detailsQh0rfaLoTi6Lp7yXzDQJQ"],"url":"https:\/\/www.smscountry.com\/blog\/author\/prince\/"}]}},"_links":{"self":[{"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/posts\/8441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/comments?post=8441"}],"version-history":[{"count":9,"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/posts\/8441\/revisions"}],"predecessor-version":[{"id":10145,"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/posts\/8441\/revisions\/10145"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/media\/8459"}],"wp:attachment":[{"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/media?parent=8441"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/categories?post=8441"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smscountry.com\/blog\/wp-json\/wp\/v2\/tags?post=8441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}