{"id":958,"date":"2022-07-02T03:35:29","date_gmt":"2022-07-02T03:35:29","guid":{"rendered":"http:\/\/bg.smscountry.com\/?p=958"},"modified":"2025-12-02T07:25:55","modified_gmt":"2025-12-02T07:25:55","slug":"ecommerce-sms-templates","status":"publish","type":"post","link":"https:\/\/www.smscountry.com\/blog\/ecommerce-sms-templates\/","title":{"rendered":"Increase Your Revenue With These Powerful eCommerce SMS Templates"},"content":{"rendered":"\n

E-commerce is a gigantic $5.5 trillion<\/strong> industry<\/a> riding on the back of three letters – SMS. But only a few businesses with the right eCommerce SMS templates get the most profit. <\/p>\n\n\n\n

Imagine texting your customers throughout their shopping experience, only to lose those customers to your competitors.<\/p>\n\n\n\n

What went wrong?<\/p>\n\n\n\n

It\u2019s either you\u2019re sending the wrong SMS or your texts were not delivered. But this article will help you eliminate both problems. <\/p>\n\n\n\n

These eCommerce SMS templates will help you reach new customers and retain them. We also included some best practices to help you get the best SMS marketing results.<\/p>\n\n\n\n

Learn more about how SMSCountry can help you sell more and make your customers love you with our e-commerce SMS service<\/a>. Get started or schedule a demo<\/a> to see how it works.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Useful E-commerce SMS Templates<\/strong><\/h2>\n\n\n\n

The three main use cases for every business that communicates with SMS are Promotional, Transactional, and OTP Service<\/a>. <\/p>\n\n\n\n

To make the most of the messages you send to your e-commerce customers, you need an SMS solution provider <\/a>that is reliable, fast and fitted for your kind of business.<\/p>\n\n\n\n

Learn more about the best SMS service provider for e-commerce businesses<\/a>.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Below, we have provided free eCommerce SMS templates and examples for the common industry use cases.<\/p>\n\n\n\n

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Promotional e-commerce SMS templates<\/strong><\/h3>\n\n\n\n

These are eCommerce text messages that you can send to people who are not yet customers of your business and they work just as effectively for dropshipping websites<\/a> looking to attract first-time visitors.<\/p>\n\n\n\n

Here are some examples of eCommerce promotional SMS templates that you can use:<\/p>\n\n\n\n

Promote your e-commerce website to non-customers SMS template<\/strong><\/strong><\/h4>\n\n\n\n

Get new website signups with these text messages. Everyone loves a juicy discount<\/a>, and a promo SMS is the best way to go. See the promotional e-commerce SMS template below.<\/p>\n\n\n\n

SMS template: <\/strong>Enjoy crazy discounts of up to 75% on your next shopping when you do it on {Shop_Name}.<\/em> Just click on the link: {Shop_Link} and start shopping.<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Enjoy crazy discounts of up to 75% on your next shopping when you do it on Jumbo Shop. Just click on the link: https:\/\/jumboshop.com and start shopping.<\/em><\/p>\n\n\n\n

\"Promotional<\/figure>\n\n\n\n

Promote your \u201cBuy now pay later\u201d service to non-customers e-commerce SMS template<\/strong><\/h4>\n\n\n\n

This is another example of a promotional text message that can get you new customers. Check out the free e-commerce SMS template below.<\/p>\n\n\n\n

SMS template: <\/strong>Get your game on with the latest gadgets on {Shop_Name}! Order and spread the payment over 12 months. Go to {Shop_Link} Now!<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Get your game on with the latest gadgets on Giga Gadgets! Order and spread the payment over 12 months. Go to https:\/\/gigagadgets.co Now!<\/em><\/p>\n\n\n\n

\"Promotional<\/figure>\n\n\n\n

Promo e-commerce text message template <\/strong><\/h4>\n\n\n\n

Do you have a hot promo going on? Use this promotional e-commerce SMS template to write promo text messages to alert your customers. <\/p>\n\n\n\n

SMS template:<\/strong> Black Friday Special! For being loyal, [business name] is offering you a chance to spin and win amazing gifts. Click the link [link] to spin.<\/em><\/p>\n\n\n\n

Sample text:<\/strong> Black Friday Special! For being loyal, Infinity is offering you a chance to spin and win amazing gifts. Click the link infinix.com\/bf to spin. <\/em><\/p>\n\n\n\n

Find more Black Friday and Cyber Monday Messaging Templates<\/a>.<\/p>\n\n\n\n

New collection e-commerce <\/strong>SMS template <\/strong><\/h4>\n\n\n\n

Alert your customers about new collections as they arrive. Make your customers feel like they have exclusive access to new collections with this e-commerce promotional SMS template<\/a>:<\/p>\n\n\n\n

SMS template: <\/strong>Grab it while it’s hot! Our spring collection just dropped, and we\u2019re sure you\u2019ll love it. Visit {Store_Link} to grab some deals before it\u2019s gone! <\/em><\/p>\n\n\n\n

Sample Text<\/strong>: Grab it while it’s hot! Our spring collection just dropped, and we\u2019re sure you\u2019ll love it. Visit https:\/\/wearsplanet.co\/newin to grab some deals before it\u2019s gone! <\/em><\/p>\n\n\n\n

Sale discounts e-commerce<\/strong> SMS template<\/strong><\/h4>\n\n\n\n

Maybe you are running a clearance sale that you want your customers to take advantage of. This is the SMS template for you to use. You can customise it with your own details.<\/p>\n\n\n\n

SMS template: <\/strong>Hi {First_Name}! Save 30% on all new arrivals at {Store_Name} with code ARRIVAL22: {Store_Link}<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Hi Jane! Save 30% on all new arrivals at Wears Planet with code ARRIVAL22: https:\/\/wearsplanet.co<\/em><\/p>\n\n\n\n

\"ecommece<\/figure>\n\n\n\n

Transactional\/service implicit e-commerce<\/strong> SMS templates<\/strong><\/h3>\n\n\n\n

These types of messages do not require explicit permission<\/a> because they are not promotional in nature. They are messages triggered by a customer’s action or existing relationship with your company, like completing a purchase, making a payment, trying to log in and needing an OTP, etc.<\/p>\n\n\n\n

See the best OTP service providers<\/a> to secure your e-commerce shoppers.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Below are some examples of these e-commerce SMS templates.<\/p>\n\n\n\n

Loyalty program e-commerce<\/strong> SMS template<\/strong><\/h4>\n\n\n\n

Let your customers know about your loyalty program with this super easy e-commerce SMS template.<\/p>\n\n\n\n

SMS template: <\/strong>Hi {First_Name}! Join our customer loyalty program to earn points and receive exclusive deals at {Store_Name}: {Loyalty_Program_Link}<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Hi John! Join our customer loyalty program to earn points and receive exclusive deals at Wears Planet: https:\/\/wearsplanet.co\/loyal<\/em><\/p>\n\n\n\n

\"Ecommerce<\/figure>\n\n\n\n

New arrival e-commerce<\/strong> SMS template <\/strong><\/h4>\n\n\n\n

Here\u2019s another SMS to inform your customers about a product restock. Use this e-commerce text messaging template to keep your customers updated: <\/p>\n\n\n\n

SMS template: <\/strong>New arrivals just for you, {First Name}. Get ready to shop our newest arrivals this weekend. Visit {Web_Link}. <\/em><\/p>\n\n\n\n

Sample text: <\/strong>New arrivals just for you, Sandy. Get ready to shop our newest arrivals this weekend. Visit https:\/\/wearsplanet.co\/newarrivals <\/em><\/p>\n\n\n\n

Want to sell more and market your products on WhatsApp? Get our WhatsApp messaging solution Today<\/a>! It’s fast and easy to use.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Birthday wishes e-commerce<\/strong> SMS template<\/strong><\/h4>\n\n\n\n

Give your brand a human feel by remembering the special days of your customers. Send them happy wishes and add a special gift for them. This is one of the ways to build brand loyalty. Use this e-commerce SMS template: <\/p>\n\n\n\n

SMS template<\/strong>: Happy birthday, {First_Name}! Celebrate with a special 25% birthday discount. Use the code BDAY at checkout, valid for 14 days: {Store_Link}<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Happy birthday, Sunil! Celebrate with a special 25% birthday discount. Use the code BDAY at checkout, valid for 14 days: https:\/\/wearsplanet.co<\/em><\/p>\n\n\n\n

\"Birthday<\/figure>\n\n\n\n

Order confirmation e-commerce<\/strong> SMS template<\/strong><\/h4>\n\n\n\n

Do not leave your customers wondering if their order has been confirmed<\/a> or not. Send them a message to inform them. You can use the e-commerce text template below.<\/p>\n\n\n\n

SMS template: <\/strong>{Store_Name}: Hi {First_Name}, thank you for your order! View details and more: {Order_Status}<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Wears Planet: Hi Jamila, thank you for your order! View details and more: https:\/\/wearsplanet.co\/orders<\/em><\/p>\n\n\n\n

\"Confirm<\/figure>\n\n\n\n

Confirm a shipped order e-commerce<\/strong><\/strong> SMS template<\/strong><\/h4>\n\n\n\n

Put a smile on your customers\u2019 faces. Let them know when their order ships so that they can expect it. Use the free e-commerce SMS template below.<\/p>\n\n\n\n

SMS Template: <\/strong>Hi {first_name}. Yay! Your order has shipped. Keep track of your delivery here: {Tracking_link}<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Hi Jamila. Yay! Your order has shipped. Keep track of your delivery here: https:\/\/wearsplanet.co\/track-order.<\/em><\/p>\n\n\n\n

\"Confirm<\/figure>\n\n\n\n

Order delivery e-commerce<\/strong> SMS template<\/strong><\/h4>\n\n\n\n

Let your customers know when their items have arrived at their preferred location with a simple SMS. Here\u2019s an e-commerce SMS template that you can use: <\/p>\n\n\n\n

SMS template: <\/strong>Hi {First_Name}, your order has been delivered! You can view your order here: {Tracking_Link}<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Hi Shruti, your order has been delivered! You can view your order here: https:\/\/wearsplanet.co\/track-order<\/em><\/p>\n\n\n\n

\"Confirm<\/figure>\n\n\n\n

Customer service e-commerce<\/strong> SMS template <\/strong><\/h4>\n\n\n\n

Send SMS confirmations to your customers after they contact your customer service<\/a>. The message could be a response to their complaint or an automated response assuring them that your team has received their complaint\/query. <\/p>\n\n\n\n

You can also send customer service SMS to rate the quality of your customer\u2019s transaction. <\/p>\n\n\n\n

Here are brilliant e-commerce text message templates: <\/p>\n\n\n\n

SMS template: <\/strong>Hi {First Name}, <\/strong>thank you for buying from us. We hope you\u2019re happy with your order. Please visit {Web_Link} to give us a quick review. It means a lot to us. <\/p>\n\n\n\n

Sample text: <\/strong>Hi James, <\/strong>thanks for buying from us. We hope you\u2019re happy with your order. Please visit wearplanet.com\/feedback to give us a quick review. It means a lot to us. <\/p>\n\n\n\n

SMS template: <\/strong>Dear {First Name}, our team has logged your complaint. Your reference number is {number}. We\u2019ll be in touch within 24 hours. Thanks for trusting [business name].<\/em><\/p>\n\n\n\n

Sample text: <\/strong>Dear James, our team has logged your complaint. Your reference number is 12345678. We\u2019d be in touch with you within 24 hours. Thanks for trusting Wears planet.<\/em><\/p>\n\n\n\n

E-commerce SMS copy best practices<\/strong><\/h2>\n\n\n\n

You need multiple eCommerce text message templates to give your customers an excellent experience. But more importantly, you need to know the SMS best practices to employ. These will help you create amazing messages for any use case.<\/p>\n\n\n\n