Sending different types of messages to your customers can be a hassle.
That too, when you have to go through the struggle of coding to integrate SMS plugins into your website.
But guess what?
If you’re using WooCommerce for your store, you can easily send messages from WordPress. On the plus side, without having to code anything.
SMSCountry pre-made SMS plugin for WooCommerce keeps your customers updated on every step of their customer journey.
By the end of the blog, you’ll understand how to integrate the WooCommerce SMS plugin into your WordPress website. Moreover, send various kinds of SMS to your customers.
So, let’s begin!
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The uniqueness of the SMSCountry WordPress plugin
SMSCountry WooCommerce SMS plugin delivers various solutions for auto-generating SMS and delivery reports.
It is a no-code plugin connecting multiple SMS gateways to help you launch bulk SMS campaigns.
With the SMSCountry plugin, you can send multiple types of SMS.
Such as:
Step-by-step guide on integrating SMSCountry WooCommerce SMS plugin in WordPress
Below you’d learn, step-by-step, how to integrate the WooCommerce SMS plugin into your WordPress site. To make it easy to follow, we added screenshots of each step.
So let’s start.
Step 1: Create an account on SMSCountry
Sign up on the SMSCountry website.
If you already have a SMSCountry account, then log into your account.
Step 2: Connect your SMSCountry account with your WordPress website
To do this, log into your WordPress account.
Step 3: Install the SMSCountry plugin
Go to the WordPress account dashboard. Click “plugins” in the left panel and click “add new”.
Search for SMSCountry in the search bar and install the plugin.
Step 4: Access your WordPress dashboard
Head over to your dashboard and hover over WooCommerce.
There will be a drop-down menu. Click on “SMSCountry” from the menu.
Step 5: Enter SMSCountry’s general details
After clicking on SMSCountry, it redirects you to general settings.
Add your SMSCountry username and login password, as shown in the screenshot below.
After filling in the password, enter your SMSCountry specified details.
It includes:
- Sender ID: Enter the ID given to the sender for sending the SMS
- Site title: Enter Your WordPress site title for which you leverage SMS plugin integration in WordPress
- Admin email notification: Enter the email address of the website’s admin to enable the email testing of integration
- Admin mobile: Enter the admin’s contact number for SMS testing
- Enable test email: Check the box to execute the SMSCountry plugin execution.
- Delivery report URL: Copy the URL to share with your account manager.
- Language: Select your desired language from the drop-down menu.
Click on the save settings button.
Step 6: Click on the user template
After saving the general settings, click on the ‘user templates’. You’ll see this at the top menu bar to set up the SMS template.
Step 7: Setup the SMS template
To set up the SMS template using the bulk SMS plugin for WordPress, follow the procedure:
- Check the ‘box’ to activate the SMS template when a new customer registers on your WordPress website.
- Type the message format by using the message placeholders according to your preferences.
- Enter the mobile number of the customer. You can select preview text or test SMS as per your choice.
- Click on ‘save settings’ to proceed to the next step.
Also check: Free e-commerce SMS templates to attract higher paying buyers
Step 8: Click ‘Sign Up for Verification’ to verify the customer’s mobile number
The next step is to verify the customer’s mobile number for security and confirmation.
Follow the same procedure and enter details as you did for the sign up template process that is:
- Activate the SMS
- Type Message Format
- Select Placeholders
- Enter Mobile Number
Step 9: Click on sign-up to verify existing users’ mobile number
To send a random code through the SMS plugin for WordPress, check the box to activate the plugin.
Write the message thread as you want and enter placeholders for customisation. Lastly, enter the customer/user’s mobile number for sending the message. After that, save the settings.
Step 10: Set up confirmation SMS for a new order placed
Activate the plugin by clicking on the box. Type the message format to confirm the new order placed by the customer.
Use placeholders from the list by simply copying them to the clipboard.
Enter the mobile number and click on test SMS to send the message.
Click on save settings.
Step 11: Setup confirmation SMS for return order
For sending messages using the SMS plugin for WordPress, click on the box to activate the plugin.
Write the message format for the customer. You can select the placeholders from the given list.
Enter the customer’s mobile number and save the settings.
Step 12: Send SMS using the plugin for the order status changed
To inform the customer of the order status, execute it with the following procedure:
- Enable the plugin by clicking on the check box to activate.
- Type the message format for the change in order status purpose.
- Select the required placeholders from the list and copy them.
- Enter the customer’s mobile number.
- Click on the save settings button.
Step 13: Set up an SMS Alert for the checkout page
As soon as the customer proceeds to the checkout page, send an SMS alert to the customer. This should include the order placement confirmation with a few easy steps:
- Click on the box for plugin activation.
- Type the message format for order confirmation after proceeding from the checkout page.
- Enter the customer’s mobile number for sending the confirmation message.
- Click on the save settings button.
Voila! You have successfully completed one part of this guide. Integrating the WooCommerce SMS plugin in WordPress is a few steps away.
How to integrate the WooCommerce SMS plugin in WordPress for the admin template?
After setting up the user template, it’s the turn to set up the admin template. It now gets better with SMS plugin integration for WordPress.
Keep going!
Step 1: Complete the sign up template
- Check the box to activate the plugin for the admin template.
- Type the message format for admin users along with the placeholders to send the text.
- Enter the admin’s mobile number.
- Click on the save settings button.
Step 2: Send new customer’s alert to admin
- Click on the ‘No. of New Registered’ Customers to access more settings while signing up.
- Check the box to activate the plugin.
- Set the frequency of the alerts, i.e., daily, weekly, or monthly. For scheduling, the SMS, based on the frequency, set the cron in Cpanel by copying the provided links.
Now, write the message format to send to the admin for alerts. Use placeholders as per your preferences.
Enter the admin’s mobile number. Save the settings by clicking on the save settings button.
Step 3: Setting up order SMS alert for admin
Here’s what’s next, setting up the order SMS alert for the admin. They will receive a message instantly when a customer places a new order.
- Activate the plugin by clicking on the box.
- Type the message format for admin with text and use of placeholders.
- Enter the admin’s mobile number.
- Click on the save settings button to save the information.
Step 4: Setting up return order SMS for admin
To alert the admin as soon as there is a return order request, follow the steps to execute it.
- Click the box to enable the SMS plugin for WordPress.
- Type the message format using text and any placeholders from the list.
- Enter the admin’s mobile number to inform of the return order.
- Click on save settings to proceed with the process.
Step 5: Set up SMS Alert for admin upon customer inquiries
To send SMS alerts to the admin using SMSCountry, follow the steps below:
- Enable the bulk SMS plugin for WordPress by checking the box.
- Write the message format that informs the admin of customer inquiry.
- Use placeholders to make the alert informative and personalised.
- Enter the admin’s mobile number.
- Save the settings.
Step 6: Access SMS history for track record
Here’s what you need to know to access the SMS log for history and track record purposes.
The SMSCountry plugin enables you to access it by clicking on the SMS History located on the menu.
Use options from the drop-down to filter the relevant results. You can also see the number of records shown on each page.
You can filter results based on the following:
- Message Type: Return order, new order, confirmation SMS, verification SMS, and so on.
- Message Status: Message in the queue, submitted to the carrier, rejected, expired, and so on.
- Mobile Number: Selected Mobile No.
- Date: YYYY/MM/DD.
SMSCountry WooCommerce SMS plugin integration is set up – TaDa!
Your eCommerce store is ready to send out SMS to customers. If you have any doubts or questions, please feel free to contact us immediately.
Want to know more about the SMSCountry plug-in?
Sign up for a free account today and take advantage of free SMS testing. You’ll have your integration up and running in no time.
