In this article, we compiled SMS templates for your healthcare business based on everyday scenarios.
These free SMS healthcare templates will help you engage and serve your patients better. And establish a stronger brand image.
The article will also guide you on the effective use of these templates based on the best SMS practices.
Let’s begin.
Learn more about how SMSCountry can help you serve your patients and promote better healthcare outcomes with our healthcare SMS service.
Useful SMS templates for healthcare businesses
Since you can use SMS in various ways, we have outlined some of the use cases below.
Here are five use cases with healthcare text message templates that you can use.
Confirm Appointment Text
You don’t want your patients to forget their appointments. That is why it is important to remind them about their upcoming appointments.
Share the appointment confirmation text details in a reminder SMS and let them know what to bring along.
Your healthcare team can do this through the SMS template below:
SMS template: Dear {Name}, for your appointment on {date} at {time}, please bring your ID proof and insurance details. Thank you for choosing [Hospital Name]!
Bed Booking SMS Template
Share the details with the patient about their room and bed booking to avoid any confusion. Your healthcare team can use this SMS template below:
SMS template: Patient {Name} with IP No. {Number} is admitted on {date} Under Dr. {Name} in {Ward/Room/Bed Name}. Patient Mobile No: {Number} – {Hospital Name}.
Transactional SMS Template
Finances can make or break your healthcare business. Communicate the billing information to your patients with a simple text message.
Here is the SMS template for it:
SMS template: Hello, Patient {Name} with Bill No: {number} has received Rs. {Amount} discount on {service}. Authorized by {Dr Name}. {Hospital Name}.
| Check out our list of the best SMS service providers to message your patients. SMSCountry provides you with simple SMS services so you can conveniently message your patients reliably. Learn more about our SMS services. |
OTP SMS Template
A one-time password (OTP) is a number or alphanumeric code used for a single transaction. It gets generated automatically and sent to the user, which is valid only for a short period of time.
OTPs are also useful in the medical industry. Here’s a sample text:
SMS template: Sunshine Hospital: {number} is your OTP to book an appointment. Valid for {duration}. Please do not share the OTP with anyone.
Best practices to write effective SMS copy
These sample texts will make you stand out in the medical industry. But that’s not all. Your patients will get an amazing experience and service.
But for the best results, you need to follow the best practices to write SMS for the healthcare industry. As we said earlier, your SMS content must hit the sweet spot.
This guide will help you create more healthcare SMS marketing samples and templates if the need arises.
- Don’t leave extra spaces between two words.
- Always spell out your words.
- Ensure your message is S.M.A.R.T (Specific, Measurable, Actionable, Relevant, and Timely).
- Use any special characters in your text except “< >” symbols.
- Variable format {#var#} in your SMS templates for healthcare is case-sensitive.
- Personalise your messages as much as possible.
- Do not fill up more than 40% of your message with variables.
- Do include variables in transactional and service category messages.
- Messages in the promotional category don’t need variables.
- Represent values such as amount, date, account number, merchant names, OTP, codes, URL, customer names, card type, etc. with variables in your SMS templates for healthcare.
- Stay within the character limit of 160 characters for one SMS. If you go beyond the limit, your message will count as two or more SMSes.
- Remember that each variable can consist of up to 30 characters.
Here is another thing to always remember. You must comply with the industry regulations by including the necessary disclaimers. Some of them are:
- How often do you plan to text your customers? For example, tell your customers they may receive up to 4msgs/month.
- Message and data rates may apply.
- A link to your terms and conditions and your privacy policy
- How to unsubscribe, such as reply CANCEL to end or HELP for help.
Make your healthcare services standout with SMSCountry
Check out our list of the best SMS service providers to message your patients. See the best OTP SMS providers to send OTPs for your apps and medical services.
SMSCountry provides you with simple SMS services so you can conveniently message your patients reliably. Learn more about our SMS services.
