Free SMS Templates

8 Powerful SMS Templates For Your Automobile Business

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Are you battling slow sales or clashing schedules with customers? If yes, then you need these automobile SMS templates for your business.

Did you know that 37% of prospective car buyers want to hear from their dealerships via SMS? In fact, almost 50% expect to hear from their dealership after purchase.

So why aren’t you texting them?

Our team has collated SMS templates that will help you stand out from other automobile business owners in a saturated market. 

By the end of this article, you’ll be able to build more profitable relationships with your customers and, ultimately, boost sales and revenues.

Learn more about how SMSCountry can help you delight and make your customers love you with our financial SMS service.

Useful SMS templates for the automobile industry

Simpletexting’s marketing report found that 46% of customers are open to receiving texts from businesses about schedules and reminders. Moreover, around 75% of the customers open SMSes about shipment and tracking. 

That’s not all; around 35% of customers open SMSes regarding special offers and sales. 

So, how can you utilise this to your advantage? 

You engage with them using SMS, from sending them reminders to new promotional offers. We have free sms templates for automobile businesses you can use right now.

Stats showing most open to receiving texts from businesses

So here are some of the SMS templates for automobile companies that are guaranteed to boost your business’ sales and revenue. 

Follow up on an online lead SMS template

Your agents could easily follow up with your online leads who signed up on your website and convert them into prospective leads. 

Template: 

Hi (customer name). It’s (sales representative) from (dealership). You signed up on our website and wanted a car model). I would be happy to help you with your car search. 

Example: 

Hi Raymond. It’s Leonard from 360 Automotive. You signed up on our website and were interested in the Tesla. I would be happy to help you with your car search.

See The Top Benefits Of Using Bulk SMS For The Automotive Industry

Follow up after a store visit SMS template

After a customer visits your business, you can follow them up via SMS. That’s the easiest way to stay in touch with them and convert them into a lead.

Template: 

It was great having you today, (customer name). You can text us if you need any assistance, and we look forward to helping you at (dealership) 

Sample:

It was great having you today, Sheldon. You can text us if you need any assistance, and we look forward to helping you at 360 Automotive. 

A phone displaying Follow up after a store visit SMS template

Sending a link to a customer SMS template

What do you do when your customers ask for an image or link to a car or a document? Here is the template that best answers the question. 

Template:

Hey, (customer name). You can find more information about (car model) online at (link). Do let us know if you need any more information. 

Example:

Hey, Raymond. You can find more information about Tesla online at (link). Do let us know if you need any more information. 

A phone displaying Sending a link to a customer SMS template

Schedule a test drive SMS template

For customers who have scheduled a test drive, send an SMS to remind them of the time and date of their appointment. 

Template:

Hi, (customer name). This is (sales representative) from (dealership). Thank you for your interest in (car model). We have scheduled a test drive for a date. 

Example:

Hi, Jake. This is Amy from 360 Automotive. We have scheduled a test drive for 12-05-22 at 5:00 PM. 

A phone displaying Schedule a test drive SMS template

Promotion for a new car release SMS template

Did your business launch a new car or car product? Then, use this template to inform all your customers about your new product. 

Template: 

Hey (customer name). The wait is finally over. The new (car model) is here now. Why don’t you schedule a test drive using this (link)?

Example:

Hey Raymond. The wait is finally over. The new Tesla Model X is here now. Why don’t you schedule a test drive using this (link)?

A phone displaying Promotion for a new car release SMS template

Sending a PDF SMS template

If you want to send your customers a document or a pdf, it could be a sales document or a receipt. Here’s a template for that.

Template:

Hi, (customer name). Here is the PDF with more information about your (document information). Feel free to get in touch with us if you have more questions.

Example: 

Hi, Raymond. Here is the PDF with more information about your Tesla Model 3. Feel free to get in touch with us if you have more questions.

Post-purchase check-in SMS template

Many of your customers would appreciate and even refer your business to others if you simply post-check how the car/service was after their purchase. 

Template

Hey, (customer name). Just checking in. How is your (car model) treating you? If you have any concerns or questions, do let us know.

Example:

Hey, Jake. Just checking in. How is your Ford Mustang treating you? If you have any concerns or questions, do let us know.

Check out our list of the best SMS service providers for your automobile services. See the best OTP SMS providers to send OTPs for your apps and online services.

SMSCountry provides simple SMS solutions so you can start messaging your financial customers right away. Learn more about our SMS services.

Warranty expiration SMS template

Customers appreciate timely reminders and would love to know if their warranty expires soon. Here is a template you can use:

Template:

Dear (customer name). This is (dealership) reminding you that your warranty is expiring soon. Drop by our office for more information.

Example:

Dear Raymond. This is 360 Automotive reminding you that your warranty is expiring soon. Drop by our office for more information.

A phone displaying Warranty expiration SMS template

Vehicle service reminder SMS template

Send a friendly reminder to customers about their upcoming vehicle service appointment with a personalised SMS.

Template: 

Hi [customer name], your vehicle service appointment is scheduled for [date] at [time]. Contact us if you need to change it. Thanks for choosing [dealership name].

Example: 

Hi John,your vehicle service appointment is scheduled for 03/15/2023 at 10:00 AM. Contact us if you need to change it. Thanks for choosing 360 Automotive.

A phone displaying Vehicle service reminder SMS template

Customer service SMS template

Keep in touch with customers and provide quick support by using SMS templates for customer service.

Template: 

Hi [customer name], this is [representative’s name] from [dealership name]. I’m checking to see if you have any questions or concerns regarding your recent purchase. Please let me know if there’s anything we can assist you with.

Example: 

Hi Samantha, this is Mark from 360 Automotive. I’m checking to see if you have any concerns regarding your recent purchase. Let me know any way we can help you.

A phone displaying Customer service SMS template

Car service SMS template

Communicate important information and updates about customers’ car service appointments with a simple and effective SMS template.

Template:

Hi [customer name], this is [dealership name]. Your vehicle is ready for pickup. Please let us know if you have any questions or need any help.

Example: 

Hi Robert, this is 360 Automotive.. Your vehicle is ready for pickup. Please let us know if you have any questions or need any help.

A phone displaying Car service SMS template

Vehicle maintenance reminder SMS template

Vehicle maintenance is essential to help your customers keep their cars in top condition. Here’s an SMS template to remind your customers about upcoming maintenance:

Template: 

Hi, [customer name]! It’s time for your [maintenance type] appointment on [date] at [time]. Please let us know if you need to reschedule.

Example: 

Hi, Sarah! It’s time for your oil change appointment on 3/20/2023 at 10:00 AM. Please let us know if you need to reschedule.

A phone displaying Vehicle maintenance reminder SMS template

New car launch SMS sample

Exciting new models are arriving at your dealership, and you want your customers to be the first to know? Use the SMS template below to announce the new car’s arrival.

Template: Hi, [customer name]! We’re excited to announce that the [car make and model] has just arrived! Schedule a test drive today to be one of the first to experience it.

Example: Hi, Tom! We’re excited to announce that the 2023 Toyota Camry has just arrived! Schedule a test drive today to be one of the first to test drive it.

A phone displaying New car launch SMS sample

Promotional SMS template

SMS is an effective way to promote your offers whether you’re running a seasonal sale or trying to boost sales during a slow month. Use the SMS template below to get your customers excited about your promotions.

Template: Hi, [customer name]! We’re offering [discount/offer] on [product/service] until [end-date]. Don’t miss out on this fantastic deal.

Example:Hi, James! We’re offering a 10% discount on all oil changes until 3/31/2023. Don’t miss out on this fantastic deal.

How to write the best SMS?

There are a few simple ways and best practices to write brilliant SMS for your automotive business. The following tips should show you how:

  • Keep the message concise: Avoid using complex or technical jargon, and use simple language that is easy to understand.
  • Use a clear and direct call-to-action: Use action words like “book now”, “order today,” or “visit us” to create urgency and encourage the reader to take action.
  • Personalise your messages: Use the recipient’s name to make it more personal and engaging. Additionally, segment your audience to send targeted messages.
  • Ensure your timing is perfect: Sending messages at the right time can make all the difference. Consider the nature of your message and send it at a time when it is most likely to be actionable.
  • Ensure to provide value: Offer something of value to the reader, such as a discount, special offer, or exclusive content. This helps to build a stronger relationship with your customer.
  • Use a friendly tone: Use a warm tone in your messages to make your business feel approachable and welcoming to your customers.
  • Avoid using all caps: Don’t use all caps because it can come across as shouting and being off-putting.
  • Check your grammar: Always proofread your messages for any errors before sending them. Spelling and grammar mistakes can make your business look unprofessional.

Drive your business further with these SMS templates

So there you have it, folks.

With these automobile SMS templates, you can send personalised texts to keep your customers engaged and loyal.

But do you know what will make it even easier for you? 

A Simple, fast, and powerful bulk SMS platform like SMSCountry. 

With SMSCountry’s unique features, it’s easy to get started. You can sign up for free and start texting with free credits right away. 

Also, you can schedule a free demo today and see how SMSCountry can transform your business.

Nisha Parikh

Nisha is the VP of Marketing at Telebu. With a love for anything product or marketing, she has successfully driven growth for Telebu by steering partnerships across the Middle East and South East Asia - establishing offices and commencing operations in Bahrain, Qatar, Kuwait, Hong Kong, and UAE. Outside of the office, Nisha enjoys spending time with her nephews and doing a lot of extensive reading.

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