As you know, SMSCountry and Twilio are two of the best SMS software solutions in the market. But which of the two providers offers the most features and the best value for your money?
Which of the two SMS service providers will help you communicate more effectively with your customers?
Those are the questions we will answer in this article.
We will compare SMSCountry and Twilio and show you which suits your business needs best.
After reading this Twilio vs SMSCountry comparison article, you can choose the best bulk SMS provider and enjoy fantastic business results.
What does SMSCountry do?
SMSCountry is one of the simplest telecommunications platforms available in 180+ countries with over 500+ direct telecom carrier connections.
Since 2003, SMSCountry has facilitated business communication for over 60,000+ clients, including Google and Yahoo.
SMSCountry helps businesses deliver OTP SMS, voice SMS, and Whatsapp messages with fast and secure API options.
SMSCountry delivers millions of messages in seconds. And provides a seamless business communication experience.
Available as a web app, API and plugin, SMSCountry offers you more flexibility than Twilio. You can also send SMSes from an Excel sheet, CRM and e-commerce platforms. And you have access to a reliable support team 24/7.
What does Twilio do
Twilio is a cloud communications platform that enables developers to add communication functionality to their applications.
It comprises building blocks such as video, SMS, and audio, which can be combined to create a communication channel and system.
Unlike with SMSCountry, Twilio users must know coding.
Twilio is easy to integrate. It allows users to create custom codes for personalised workflows via drag and drop.
How are they priced?
Let’s look at how much it costs to use these two platforms.
SMSCountry pricing
SMSCountry offers two types of pricing plans based on local and International routes.
The local plan is for sending SMS within the same country, while the international is, as the name implies – across countries. See our pricing page to learn more and request a personalised quote.
Also, the more SMS units you buy, the less you pay.
Twilio pricing
Twilio’s SMS pricing starts at $0.0079 per SMS for the first 150,000 messages sent on their platform. That price reduces to $0.0069 when users cross the 1 million SMS mark.
However, Twilio also bases its pricing on the destination of the messages. So, each SMS can cost you as high as $0.7096 per SMS without factoring in carrier costs.
| “When we were shifting to SMSCountry, I was concerned about the API integration process. However, with the help of SMSCountry’s customer support team, we completed the integration process within 20 minutes – which was much faster than I had anticipated.” – Sharath Kumar, Backend Developer at Zettarime Technologies. Getting started with or switching to SMSCountry is even easier than Sharath Kumar says. Get started with a 1-on-1 demo. |
How much does it cost to send 1000 SMS?
Considering the pricing mentioned above, let’s see what it takes to send 1000 messages on SMSCountry and Twilio.
Cost of sending 1000 SMS using SMSCountry
Sending your first 1000 SMS on SMSCountry is easy.
Buy some SMS credits after registering and confirming your phone number and email. Next, you can compose your message and upload the contacts you want to text.
To get how much to send 1000 SMS, see our pricing page to request pricing.
Cost of sending 1000 SMS using Twilio
Based on Twilio’s pricing information, sending 1000 SMS will cost you between $7.9 and $709.6. When you add the carrier fees, those figures increase to $12.9 & $714.6, respectively.
Sending SMS on Twilio is complicated, even for developers. You first have to sign up on their website, then you’ll verify your email and phone number. Users have complained about the phone number verification not going through.
But if you can scale through that process, you can then pay to upgrade your account. You must submit your business documents for verification before integrating your app with the Twilio API.
However, there have been numerous complaints about Twilio suspending new accounts without explanations. Good luck.
We’ll highlight some other fees from both services in the table below.
Cost of sending 1000 SMS
| SMSCountry | Twilio | |
| Base price | See our pricing page. | $7.9 – $709.6 (140 characters per SMS) |
| Carrier fees | Carrier-dependent | Carrier-dependent |
| Long code | N/A | $0.5 – $1.15 monthly |
| Random shortcode | N/A | $1000 quarterly |
SMSCountry provides all you need to delight your customers with fast and secure OTP and transactional SMS. At the best price
What users are saying
Customer testimonials are like a warm hug. They’re comforting and reassuring. Let’s see what the users of both products say about them.
What users have to say about using SMSCountry
What users have to say about using Twilio
Features and Capabilities
We know a bulk SMS platform is only as good as its features. So, what features can you expect from both bulk SMS services?
Delivery speed
SMSCountry: SMSCountry’s delivery speed is in real-time. Messages get delivered within 5 seconds of being sent.
Twilio: SMS sent with Twilio gets delivered fast and can take minutes.
All-in-one platform
SMSCountry: Customers can access all of SMSCountry’s features without leaving their website.
Twilio: Twilio doesn’t have an all-in-one platform. They only supply you with the API tools to add communication functionality to your website or app.
you.
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Power of SMS API and ease of integration
SMSCountry: SMSCountry uses RESTful API, the gold standard for APIs. As such, integrating SMS functionality to your app or website with SMSCountry’s API is fast. Their user interface and guidelines are easy to understand and use. Plus, their API is capable of handling millions of SMS per second.
Twilio: Twilio also uses REST API, so they have the power to handle large volumes of SMS. However, their poor documentation and customer support makes integrating with Twilio’s API a hassle.
Availability of plugins and web platform
SMSCountry: Sending SMS is possible with SMSCountry’s web platform. They also have an Excel plugin allowing you to send SMS from Microsoft Excel. And they have the woocommerce plugin, which eases e-commerce business communication.
Twilio: While Twilio has some plugins, including WordPress and WooCommerce, it doesn’t have a web platform. So users would need to build a website or app to send SMS with Twilio.
Ease of use and adoption
SMSCountry: Anybody can start using SMSCountry by signing up on the website and using the free credits. The user interface is simple and easy to use. And if you’d like to integrate with their API, you only need to follow the simple instructions or call the support team to help you virtually or physically.
Twilio: You’ll need to hire a developer or be one to use Twilio. Even then, the documentation for integrating with their API is hard to follow.
Scalability
SMSCountry: SMSCountry is cloud-based, so there’s no limit to how many messages you can send and how many customer contacts you can save on the platform. SMSCountry grows with you.
Twilio: As a cloud-based system, Twilio is also scalable. But the many glitches in the system affect even their small business customers, so it’s unimaginable to think of what the big businesses go through.
| See the top bulk SMS service providers to send transactional and promotional SMS. Check out the top OTP service providers to send fast and secure OTPs. |
Multilingual support
SMSCountry: SMSCountry supports the English language. To Send SMSes in other languages, you have the use Unicode.
Twilio: Twilio supports over 10 languages.
Customer support
SMSCountry: Users get a dedicated account manager immediately after signup, with 24/7 access to empathetic support team members. Their customer support is the best in the business.
Twilio: Twilio’s customer support team responds within hours before you upgrade. But after your upgrade, if you have any issues, it could be days or weeks before you get any response from the support team. Users have complained that their tickets were closed without getting any responses.
Reliability
SMSCountry: SMSCountry boasts 99.9% uptime without lags.
Twilio: Service on Twilio is reliable, but could be down for days at times.
Security
SMSCountry: Business and customer data is safe on SMSCountry. The platform complies with all privacy and security regulations, so spammers cannot use SMScountry.
Twilio: Twilio complies with user data protection guidelines, and their API is secure. Although, people have complained about receiving messages from spammers using Twilio.
User-Friendliness
SMSCountry: The user interface is easy to navigate, even for beginners who have never sent bulk SMS.
Twilio: Their user interface is cluttered, and the admin dashboard can be overwhelming.
Analytics and reporting capabilities
SMSCountry: You can track your SMS campaigns using SMSCountry’s robust dashboard. View the detailed analytics and reports and gain insights to grow your business faster.
Twilio: You must download a separate mobile app to see Twilio’s delivery reports and analytics.
Customisation options
SMSCountry: SMSCountry users can easily customise the web app dashboard based on their communication needs. Also, the various plugins and integrations offer developers and marketers a wide range of use cases.
Twilio: Twilio lets users customise their website or app for most business communication cases. Although users have complained about the complex processes.
Scheduled SMS
SMSCountry: SMScountry allows you to schedule SMS messages to your customers, whether texting with the web app, the plugin, or the API. You can also schedule Whatsapp messages with SMSCountry.
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Twilio: Although it’s only available in their “Messaging services console”, Twilio allows users to schedule messages.
Email-2-SMS
SMSCountry: Users can send SMS from their email inbox with SMSCountry’s email-to-SMS feature.
Twilio: Twilio doesn’t offer email-2-Sms services.
2-way SMS
SMSCountry: Confirm reservations and resolve enquiries with SMSCountry’s 2-way SMS service. Their fast delivery service enables you to have chat-like interactions with your customers via SMS.
Twilio: Users can build 2-way SMS functionality into their apps or websites with Twilio.
Global coverage
SMSCountry: SMSCountry is available in over 180 countries and territories.
Twilio: Twilio is available in 180 countries and territories.
Voice service
SMSCountry: Users can send voice SMS on SMSCountry’s web platform. They can also use the API integration feature to make voice calls. SMSCountry also supports text-to-speech functionality.
Twilio: With Twilio’s API, users can make and receive voice calls.
Reseller Program
SMSCountry: They have a reseller partnership program where partners can earn a decent margin selling SMS services to their customers.
Twilio: Twilio has 2 reseller programs: the technology partner program and consulting partner program. The technology partners sell Twilio products. While the consulting partners are reselling Twilio’s products and consulting for Twilio’s customers.
Comparison of SMSCountry and Twilio
| Twilio | SMSCountry | |
|---|---|---|
| Key features | Automated Responses Campaign Management Campaign Segmentation Contact Management Message Personalization Mobile Alerts Mobile Coupons SMS Messaging Scheduled Messaging Shortcodes | Automated Responses Campaign Management Campaign Segmentation Contact Management Message Personalization Mobile Alerts Mobile Coupons SMS Messaging Scheduled Messaging Shortcodes Voice SMS Cloud Telephony Group SMS Bulk SMS Email to SMS Payment Options OTP SMS |
| Supported platforms | Starts at $0.0026 per SMS (also location-based) | Web-based API Plugins Software SMS on the Go (Internet-free) |
| Integrations | Salesforce Cloud Service Zendesk Zoho CRM Sugar CRM Oracle Service Netsuite CRM Freshdesk | Excel Magento WooCommerce Joomla CS-Cart OpenCart Prestashop BigCommerce X-Cart Zen Cart nopCommerce |
| Pricing | Starts at $0.0075 per message (location-based) | Documentation In-person Live Online Webinars Documentation Videos |
| Free trial | Yes | Yes |
| Training | In-person Live Online Webinars Documentation Videos | Documentation In-person live Online Webinars Documentation Videos |
| Support | Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live Rep) Chat | Email/Help Desk FAQs/Forum Knowledge Base Chat Phone Support 24/7 Live Customer Support On-premises support |
| SMSCountry is the best bulk SMS service to delight your customers. Learn more about our SMS services. |
Switching from Twilio to SMSCountry
If you’re a Twilio user, moving to SMSCountry is so easy it’ll only take 3 steps.
Step 1: Sign up at SMSCountry.com
Step 2: Verify your email address and your phone number
Step 3: Select your preferred programming language, and you’ll receive sample codes of SMSCountry’s API and API documentation.
The documentation is straightforward. You’ll be sending your first test SMS in minutes. A support team member will also be available to guide you if you need any help.
Also, if you send SMS to countries with additional regulations, someone from the support team will help you. For example, you must register on DLT to send SMS to Indian customers.
In addition to SMSCountry SMS API, you can also use their Web app or plugins. If you want to engage with your customers via WhatsApp, you can use their WhatsApp Business Solution and API.
What customers of SMSCountry are saying
Here’s what SMSCountry users have to say.
“SMSCountry’s web interface is simple to navigate and easy to understand. I appreciate the direct access to the portal, which saves us time and allows us to send timely updates and alerts to all parents with ease.”
– Ranveer Bais, Manager Unique higher secondary school
“When we were shifting to SMSCountry, I was concerned about the API integration process. However, with the help of SMSCountry’s customer support team, we completed the integration process within 20 minutes – which was much faster than I had anticipated.” – Sharath Kumar, Backend Developer at Zettarime Technologies.
Ready To Start Your SMS Software Journey?
We’re sure you now know more about Twilio and SMSCountry.
While Twilio appeals to large businesses willing to spend a little more, SMSCountry offers comfortable pricing and seamless API integration.
Also, when you test SMSCountry for free, you’ll get a user-friendly and scalable platform that’s ideal for businesses of any size and industry. And you’ll experience the best 24/7 customer support. You could also contact the sales team for more information.
