Quick Summary — Jio DLT Registration
Portal: trueconnect.jio.com (Reliance Jio)
Who must register: All businesses (principal entities) and bulk SMS platforms (telemarketers) in India
Fee: ₹5,900 including 18% GST (annual)
Documents: PAN, GST/TAN/incorporation cert, authorised signatory ID and declaration. Approval time: 15 minutes – 72 hours (entity); up to 24 hours (header); 24–48 hours (template)
Regulator: TRAI (Telecom Regulatory Authority of India)
Full overview: [DLT registration guide]
Mandate date: June 2020
There are 15 billion mobile phones worldwide, which is good for businesses that use SMS as a form of communication. However, without DLT registration, you will be unable to send bulk SMS in India to any of these phones..
Wondering what that is? DLT registration is an important procedure for businesses in India that communicate with their customers via SMS.
Jio DLT registration is one of the ways of registering your details using DLT.
Unfortunately, many businesses fail to scale through the registration process on the first try. This is why we have outlined the registration process in easy steps to help you get approved the first time.
| Need help with completing your Jio DLT registration? Contact our team of DLT experts now! |
What is DLT (Distributed Ledger Technology)?
DLT (Distributed Ledger Technology) is a blockchain-based database system mandated by TRAI in June 2020 for all Indian businesses sending commercial SMS. It ensures only registered entities can send bulk messages to Indian mobile numbers.
Also, telecom companies can access and manage these details from wherever they are. TRAI introduced DLT registration in June 2020 through its Unsolicited Commercial Communication (UCC) regulations to combat fraudulent SMS in India. [Source: trai.gov.in]
Businesses must also collect customer consent before sending promotional messages -read our guide to SMS consent registration on DLT.
We treated DLT in detail in our comprehensive guide to DLT registration in India.
What is Jio DLT and How Does It Work?
Jio DLT is the DLT registration platform operated by Reliance Jio, accessible at trueconnect.jio.com. It is India’s largest telecom-based DLT portal, used by businesses (principal entities) and bulk SMS platforms (telemarketers) to register sender IDs, content templates, and company details as mandated by TRAI.
There are other telecom operators with their own DLT registration platforms. Some of them are Videocon, Tata Teleservices, Vodafone Idea, Airtel, BSNL, and MTNL. In this article, we will focus on Reliance Jio and its DLT registration process.
What Are the DLT Registration Fees for Jio in 2025–26?
Jio DLT registration is not free. Principal entities must pay ₹5,900 (inclusive of 18% GST) as a one-time annual registration fee on the Jio DLT portal (trueconnect.jio.com).
Note: while entity registration carries a fee, registering SMS content templates on DLT is free – read our guide to what an SMS content template is and how to register one.
Who Needs to Complete Jio DLT Registration?
There are two groups of entities that need Jio DLT registration:
- Principle entities: Businesses that use SMS to communicate with their clients.
- Telemarketers: Owners of bulk SMS platforms in India that serve businesses, enterprises, and individuals.
| Principal Entity | Who They Are | What They Register |
|---|---|---|
| Principal Entity | Businesses sending SMS to customers | Company profile, Sender ID, Content Template |
| Telemarketer | Bulk SMS platform owners | Platform details, customer entity associations |
As a principal entity, this article will show you how to fulfil your Jio DLT registration and start sending messages with the best OTP SMS service providers in India.
At the end of this article, you will know how to register your company on the Jio DLT portal and get approved the first time.
How to Do Jio DLT Registration: Documents & Fees Required
Before you begin: Jio DLT registration is not free. It costs ₹5,900 (inclusive of 18% GST) for principal entities – this is a one-time annual fee paid directly on the portal. And, you need to have the following documents and information ready:
- Company PAN card
- GST/TAN/FSSAI/memorandum of association/incorporation/shop registration certificate
- A government-issued identification document: PAN/DL/Voter ID/Aadhar of the authorised person
- Email address and phone number (you will receive an OTP when you complete the registration request).
- A declaration of the authorised person on a company letterhead signed and sealed by the principal partners/directors.
Please note that the documents should be in soft copy format on your device and less than 5Mb in size. Once you have these with you, you are set. Now follow the step-by-step process below.
Jio DLT Registration Step-by-Step Process (2026–27)
Now let us get to the actual registration process. Generally, you should be able to register using your phone, but it is advisable to use a computer.
Follow the steps below:
- On your browser go to www.trueconnect.jio.com/
- Click on “Register Now”
- Click on “Principal Entity”
A pop-up will appear like the one below, select No & Click “Next” to go to the next page.
The next page will have four sections:
- Organisation overview
- Organisation address
- Personal details
- Final check
You have to fill each section correctly before you can proceed to the next one.
- Fill in the required details and upload the needed documents. For some, you have to select from the drop-down list.
- Hit “Next” to proceed after entering the required details/documents.
- Check that all the details are correct before you finally “Submit”.
- You will receive an OTP on the registered mobile number. Enter the OTP to complete the mobile number verification.
- Next, you will receive a verification email from Jio and a notification that your registration request is being processed. It takes between 15 minutes to 72 hours for Jio to process your registration
- If successful, you will receive an email with your user ID details.
Congratulations on a successful Jio DLT registration process!
Also registering DLT for Airtel, MTNL, Vodafone and Videocon? Check out our DLT registration guides for Airtel, Vodafone, MTNL, Videocon of DLT registration guides.
Jio DLT Registration Rejection: Common Reasons and How to Avoid Them
Common reasons Jio DLT registration is rejected include: mismatched PAN or company name, KYC documents above 5 MB, invalid GSTIN, or an authorised signatory declaration missing a signature or company seal. Always ensure all uploaded documents are clear scans under 5 MB and match official government records exactly.
You cannot send any bulk SMSes yet, you still need to register your header/Sender ID on the Jio DLT portal.
To do this, you need to log in to the portal with the password you created while registering your profile.
You will need the details in your email for the next step: JIO header registration process
For a detailed pre-submission checklist, read our 4 expert tips for a successful DLT registration.
How to Register a Header (Sender ID) on Jio DLT Portal
Here’s the step-by-step Jio header registration process.
As an enterprise or principal entity, you need to register your header (otherwise known as “Sender ID”). This is needed so that your customers can recognise who is sending them the SMS.
To do this, follow the steps below:
- On the Jio DLT website www.trueconnect.jio.com/ click on “Sign in”
- Click on “Principal Entity” and enter your login details
- An OTP will be sent to your registered phone. Enter it on the login page and click “Submit”.
- You will be taken to your dashboard.
- At the top, click “Header SMS”, and in the drop-down menu that appears, select “SMS Registration.”
- Click on “Header Type” and select a type.
- Click on “Category” and select one that applies to you from the list. If your desired category isn’t there, select “Other.”
- Now click on “Create Header” and type a six-character long sender ID. This is what your customers will see when you send an SMS.
- Click “Submit”. If the sender ID is available, your header will be saved and processed in up to 24hours.
Check your dashboard to know if your header has been approved.
Approved bulk SMS headers on the Jio DLT portal will have an “Active” status. With this, you have crossed another hurdle, well done.
If you’re having any issues, contact our team or check out these guides:
- 4 expert tips for a fast and successful DLT registration process
- 5 reasons Jio DLT registration gets rejected and how to fix them
Now you have gotten to the final requirement, once you satisfy this, you will be able to send bulk SMSes to your customers.
You need to register your content templates on the Jio DLT portal.
SMSCountry provides the best bulk SMS services in India – including OTP, transactional, and promotional SMS – at the most competitive price.
How to Register a Content Template on Jio DLT
Here’s the Jio DLT content template registration process for bulk SMS.
As an enterprise, you need to register the content template on the Jio DLT portal.
| Need some SMS content inspiration? Check out our library of SMS content for everything you need SMS. For any industry and use case. |
A content template is a format of the message that will be sent to your customers. To register a content template as a principal entity, follow the steps below:
- On your JIO DLT dashboard, select “Template” and select “Content Template Registration” from the dropdown menu.
- Click on “Type of Communication”
- Select one of the options from the drop-down menu: promotional, transactional, service explicit, or service inferred.
- Next, select template type and select “SMS.”
- Select “Category” and choose the nature of your business from the dropdown menu.
- Click on “Content Template Name” and enter your preferred name for this template.
- Click “Choose Header” to select the header you will send this content with.
- Now copy the SMS content from your notes and paste it into the “Template Content” box.
- For variables such as name, date, and other details that may change for each customer, replace their placeholders with “#var#”. For example, if your template is based on greetings or wishes and the content says “happy birthday”, you can put “Happy #var#”
- Submit the template and confirm to submit it for approval.
- The approval process can take 24 to 48 hours, after which you will get a template ID on the Jio DLT platform.
Once you see that your content template has been approved, you are then ready to start sending SMSes to your customers – well done!
Lastly, you can create different content templates for the different messages you intend to send to your customers. The same follows for the headers, such as “TelebuJoin OTP” for OTPs and “TelebuJoin Team” for wishes.
Having issues with your DLT template registration? Contact our team or check out these guides:
- 4 reasons Jio DLT content template registration gets rejected
- 5 expert tips for Jio DLT content template registration
Grow your business with the best bulk SMS solutions
Now you know all the details needed to register your business on the Jio DLT platform successfully.
Your registration requests could be rejected if you use incorrect details. So, if you need help with any of the processes, feel free to reach out to our team at SMSCountry and we’ll be happy to help you.
Looking for a reliable SMS service? Check out SMSCountry. You can contact us for a free demo and to learn more about our bulk SMS services.
Also read: best bulk SMS providers in the market
Frequently Asked Questions
DLT stands for Distributed Ledger Technology. It is a blockchain-based system mandated by TRAI (trai.gov.in) that allows telecom companies to centrally manage and verify all commercial SMS registrations in India.
Visit the Jio DLT portal at https://trueconnect.jio.com/.
Click on the “Register Now” button.
Select “Principal Entity” and enter the requested details.
Add a template name and your brand name.
Submit the registration form.
Wait for the confirmation email acknowledging successful registration
Jio DLT registration costs ₹5,900 inclusive of 18% GST for principal entities. This is an annual fee paid at the time of registration on trueconnect.jio.com. Fees are subject to change – verify at the portal before registering.
Login to the Jio DLT portal.
Click on the “Template” field and select the first option “Consent Registration.”
Enter the details in the Template name, Brand name, and Template Content field.
Click on the “Submit” button after entering the details.
Consent Template approval may take 3-7 working days
You need:
(1) Company PAN card
(2) GST/TAN/FSSAI or incorporation certificate
(3) Government-issued ID of the authorised person (PAN/Aadhaar/Voter ID/DL)
(4) Authorised signatory declaration on company letterhead, signed and sealed, and (5) Registered email address and mobile number.
All documents must be soft copies under 5 MB.
Principal entity approval takes 15 minutes to 72 hours. Header (Sender ID) registration takes up to 24 hours. Content template registration takes 24 to 48 hours after submission on trueconnect.jio.com.
Common reasons include: mismatched KYC documents, company PAN not matching GST records, Sender ID already registered by another entity, content template not matching the header category, or documents exceeding 5 MB. Ensure all documents are clear, legible, and match government records exactly.
Yes, Jio DLT registration can be done on a mobile browser at trueconnect.jio.com, but using a desktop computer is recommended for easier document uploading and form completion.
